Article vs. Burrow

Article
Burrow

Brand

article.com
Our Verdict
2.5 / 5 STARS

Article's best sellers don’t disappoint. A little overpriced but craftsmanship is there, seems to be a quality product.

Made In: ★★☆☆☆

Sustainability: ☆☆☆☆☆

Starting Sofa Price: ★★★★☆

See in-person?: ☆☆☆☆☆

Upholstery: ★★☆☆☆

Customization: ★☆☆☆☆

Comfort: ★★★☆☆

Modularity: ★★★☆☆

Lead Times: ★★★☆☆

Financing: ★★★★☆

Shipping & Delivery: ★★★★☆

Assembly: ★★★★☆

Return Policy: ★★★☆☆

Home Trial: ☆☆☆☆☆

Warranty: ★★★☆☆

burrow.com
Our Verdict
3 / 5 STARS

A newer brand doing cool things in the furniture space but not sure enough of the pricetag is flowing into the sofa... Quality is disappointing, expect to pay for the hip experience.

Made In: ★★★☆☆

Sustainability: ★☆☆☆☆

Starting Sofa Price: ★★☆☆☆

See in-person?: ★★☆☆☆

Upholstery: ★★★☆☆

Customization: ★★☆☆☆

Comfort: ★★☆☆☆

Modularity: ★★★★☆

Lead Times: ★★★★☆

Financing: ★★★★☆

Shipping & Delivery: ★★★☆☆

Assembly: ★★★★☆

Return Policy: ★★★☆☆

Home Trial: ☆☆☆☆☆

Warranty: ★★★☆☆

Company Details

Background

Made In

Vietnam, China, Indonesia, the Philippines, and India.

About

"Article is the easiest way to create a beautiful modern space. Since launching in 2013, we've made it our mission to make great style easy, long-lasting and well-priced. We work directly with our manufacturers to produce unique, durable pieces using high-quality materials. This direct relationship means we can bring you beautiful modern furniture and decor at unrivaled value — up to 30% better than traditional retailers."

Categories

Sofas, Chairs, Tables, Bedroom, Storage, Outdoor, Decor

Value Props

• Modern furniture at good prices
• Fast, free delivery on order $999+
• Designed to last
• 30-Day Satisfaction Guarantee

Made In

"Burrow products are thoughtfully designed in the USA and manufactured with carefully vetted partners from all over the world – including those in North Carolina, Vietnam, Poland, and India."

About

"We knew that if we wanted to make a meaningful difference, it wouldn’t be as simple as putting a couch in a box and selling it online. To set a new standard, we had to focus on three fundamental changes: a modular platform, a focus on function and fashion, and an investment in community and experience."

Categories

Seating, Storage, Tables, Home Office, Rugs, Accessories

Value Props

• Fast & free shipping on all orders
• Modular, easy-to-move design
• Durable, premium materials

Sustainability

No info

Wood sourced from responsibly managed forests

The Sofas

Pros & Cons

Pros:
Well established brand
• Tons of customer photos & reviews
• Very trendy designs
• Quality craftsmanship

Cons:
Have to email support to get swatches
• Not many upholstery options
Price a little high on some items
No info on sustainability

Pros:
Moveable Chaise
• Built in USB charger
• Free Swatches

Cons:
Not many color options
• A lot of assembly
• More of an upright sit, not a deep sofa

3-Seater Sofa Starting at Price

$1,099

$1,495

Customization

Upholstery

Upholstery options vary per sofa line, but they have leathers, velvets, and woven fabrics, leather seaming to be the most popular. Color options, while not a wide range, do cover the most popular/common options so there should be something for everyone.

Other Options:

No real customization outside upholstery option. You can choose the side the chaise is on for sectionals, but can't switch it at a later date (not modular)

Upholstery

Total # of Swatches: 17

# of Upholstery Types: 3 (fabric, leather, velvet. Not all options are available on all sofas)

Material Features:

• Fiber weave is scratch and stain resistant
• Velvet is "durable and easy-to-clean performance velvet"
• Leather is a "beautiful, natural material that develops a unique patina"

Other Options:

2 sofa styles: 

Nomad (more classic look): has 3 different arm styles, fabric/velvet/leather options, can choose leg finish & material.

Range (more contemporary): only 4 fabric options and 3 wood finishes

Comfort

No comfort options/customizations, the materials used varies depending on the sofa.

Nomad Collection: The cushions are formulated for lasting comfort with our proprietary three-layer foam and fiber architecture, and feature a plush crown for a soft initial sit.

Range Collection: The cushions use a combination of medium-density foam, shredded fill, and fiber wadding to give that immediate sink-in feeling with enduring comfort.

Modularity

They do have a modular sofa collection where you can buy a "set" or buy modules individually.

Nomad Collection features the Moveable Chaise: can be attached to any seat: left, right, or in the middle.

Range Collection features a universal modular system: there are countless possible configurations, thanks to standardized connections and sizing. Can add in integrated tables or an attachable ottoman

Special Features

• Sofa beds / sofa sleepers available
• Outdoor sofas also available

• Moveable Chaise
• Sleep Kit (bedding to specifically fit your sofa)
• Lumbar pillows
• Built-in USB charger
• "Sofa in a box"

Ordering & Policies

Lead Times

Not made to order, they provide an estimated delivery date based on your zipcode.
• In-stock items are delivered in 1-4 weeks at the earliest.
• Out of stock items have longer lead times, 8+ weeks

Shipping & Delivery

Contactless Delivery: $49 flat rate, free on orders over $999. No contact or signature required

In-Room Delivery: $99. Items delivered to whatever room you specify

In-Room + Assembly: $169. Items delivered to room of choice and assembled

Assembly

Sofas come mostly assembled, just need to attach legs and place cushions and pillows.

Return Policy

Return Policy:
Up to 30 days from delivery to return items. Returns incur a $49 return shipping fee ($19 for smaller items). Original packaging is required, if do not have it anymore then additional $50 repackaging fee.

Home Trial:
30-Day Satisfaction Guarantee (essentially the 30 day return policy)

Warranty

Manufacturer's warranty covers defects in materials and workmanship for one year from the products' date of delivery. Warranties are non-transferable and can't be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Article warranty.

Lead Times

Ships in 4-8 weeks

Shipping & Delivery

Standard delivery only, FREE shipping on all orders

Assembly

Ships in boxes, assembly required

Return Policy

Return Policy:
30 day return policy that incurs a return shipping charge of 10% of what you paid, with original packaging. If you do not have the original packaging, then a 20% fee is incurred. The fee is always capped at $250.
They do offer 1 free exchange, so if you decide the fabric or leg finish etc, isn't right, you can exchange for an item of equal value. There is no return shipping fee for an exchange.

Home Trial: none

Warranty

1 year warranty that covers defects in materials and workmanship. There are no fees to repair, replace, or return an item that's covered by the warranty. Warranty not transferable: it can't be extended to cover a re-sold item. Defects or damage caused by negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Burrow warranty.

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