Article vs. Interior Define

Article
Interior Define

Brand

article.com
Our Verdict
2.5 / 5 STARS

Article's best sellers don’t disappoint. A little overpriced but craftsmanship is there, seems to be a quality product.

Made In: ★★☆☆☆

Sustainability: ☆☆☆☆☆

Starting Sofa Price: ★★★★☆

See in-person?: ☆☆☆☆☆

Upholstery: ★★☆☆☆

Customization: ★☆☆☆☆

Comfort: ★★★☆☆

Modularity: ★★★☆☆

Lead Times: ★★★☆☆

Financing: ★★★★☆

Shipping & Delivery: ★★★★☆

Assembly: ★★★★☆

Return Policy: ★★★☆☆

Home Trial: ☆☆☆☆☆

Warranty: ★★★☆☆

interiordefine.com
Our Verdict
3.5 / 5 STARS

Nice product, attention to detail and they offer the customization elements you’re looking for. All made overseas though so expect to wait a really long time for your order and if something is wrong, expect to wait all over again.

Made In: ★★★☆☆

Sustainability: ★☆☆☆☆

Starting Sofa Price: ★★★★☆

See in-person?: ★★★★★

Upholstery: ★★★★☆

Customization: ★★★★☆

Comfort: ★★★★★

Modularity: ★★★☆☆

Lead Times: ★☆☆☆☆

Financing: ★★★★☆

Shipping & Delivery: ★★★★☆

Assembly: ★★★★★

Return Policy: ★★★★☆

Home Trial: ☆☆☆☆☆

Warranty: ★★★★★

Company Details

Background

Made In

Vietnam, China, Indonesia, the Philippines, and India.

About

"Article is the easiest way to create a beautiful modern space. Since launching in 2013, we've made it our mission to make great style easy, long-lasting and well-priced. We work directly with our manufacturers to produce unique, durable pieces using high-quality materials. This direct relationship means we can bring you beautiful modern furniture and decor at unrivaled value — up to 30% better than traditional retailers."

Categories

Sofas, Chairs, Tables, Bedroom, Storage, Outdoor, Decor

Value Props

• Modern furniture at good prices
• Fast, free delivery on order $999+
• Designed to last
• 30-Day Satisfaction Guarantee

Made In

China, Vietnam

About

"We couldn’t believe how challenging it was to find a high-quality sofa that’s customizable to fit your style and space. So we created a better way to shop for one.

Our customizable furniture experience puts you in the designer’s seat—not the other way around. And now, we’ve expanded our approach to tables, rugs, and lighting."

Categories

Living, Dining, Office, Rugs, Lighting, Decor

Value Props

• Custom made, not pre-made
• 60-Day Returns
• Oeko-Tex® Certified Fabrics

Sustainability

No info

Oeko-Tex certified fabric, but no other mention of sustainability efforts or goals.

The Sofas

Pros & Cons

Pros:
Well established brand
• Tons of customer photos & reviews
• Very trendy designs
• Quality craftsmanship

Cons:
Have to email support to get swatches
• Not many upholstery options
Price a little high on some items
No info on sustainability

Pros:
Classic and modern silhouettes
• A lot of upholstery types to choose from
• Unique collaborations
• Can choose length of sofa and opt for different sizes of the same style
• Has sleeper sofas

Cons:
VERY long lead times
• Lots of upholstery types but not many bold colors
• If you decide to return, you will only get 50% of your money back
• No home trial

3-Seater Sofa Starting at Price

$1,099

$1,595

Customization

Upholstery

Upholstery options vary per sofa line, but they have leathers, velvets, and woven fabrics, leather seaming to be the most popular. Color options, while not a wide range, do cover the most popular/common options so there should be something for everyone.

Other Options:

No real customization outside upholstery option. You can choose the side the chaise is on for sectionals, but can't switch it at a later date (not modular)

Upholstery

Total # of Swatches: 100+

# of Upholstery Types: 26+

Material Features Available:

• Dog-friendly: Durable and tightly woven to resist snagging. Easy to clean from shedding.
• Cat-friendly: Durable and tightly woven to stand up to sharp claws. Easy to clean fine hairs.
• Kid-friendly: Made with safe materials, easy to clean, and extra durable.
• Performance: Stain-resistant, easy to clean, and built for heavy traffic.
• Oeko-Tex® Certified: Carefully tested to be free of anything harmful.

Overall, a wide variety of color options and not just your typical grays/browns. Nice variety of textures as well.

Other Options:

100+ fabrics, can choose from multiple lengths, depths, and configurations, 20+ leg options, seat cushion styles & fill

Comfort

No comfort options/customizations, the materials used varies depending on the sofa.

At least 2 options per sofa collection, need to pay more for reversible cushions. Uses down on most sofas by default so need to pay more for down alternative. Review each sofa collection for specifics.

Modularity

They do have a modular sofa collection where you can buy a "set" or buy modules individually.

They have 2 sofa collections that are modular, with storage options. Can buy pieces individually to create your own layout, or buy a set and rearrange as you please, though arms/backs are not removable

Special Features

• Sofa beds / sofa sleepers available
• Outdoor sofas also available

Add on:
• Sleeper sofas
• Storage seats/ottomans
• Throw pillows
• Extra set of legs
• Buy Now, Decide Later: Order the configuration while you wait for your fabric swatches to arrive. Once your swatches arrive, you have 30 days to select a fabric.

Ordering & Policies

Lead Times

Not made to order, they provide an estimated delivery date based on your zipcode.
• In-stock items are delivered in 1-4 weeks at the earliest.
• Out of stock items have longer lead times, 8+ weeks

Shipping & Delivery

Contactless Delivery: $49 flat rate, free on orders over $999. No contact or signature required

In-Room Delivery: $99. Items delivered to whatever room you specify

In-Room + Assembly: $169. Items delivered to room of choice and assembled

Assembly

Sofas come mostly assembled, just need to attach legs and place cushions and pillows.

Return Policy

Return Policy:
Up to 30 days from delivery to return items. Returns incur a $49 return shipping fee ($19 for smaller items). Original packaging is required, if do not have it anymore then additional $50 repackaging fee.

Home Trial:
30-Day Satisfaction Guarantee (essentially the 30 day return policy)

Warranty

Manufacturer's warranty covers defects in materials and workmanship for one year from the products' date of delivery. Warranties are non-transferable and can't be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Article warranty.

Lead Times

Ships out within 6-7 months.

Shipping & Delivery

In-home delivery service: flat rate of $189. Delivery team will carry to your home, unwrap, assemble, clean up.

Quick ship: small selection ready to ship same day and arrive in 2-3 weeks.

Hold: Orders that are required to be held at a local distribution center for more than 14 days incur a weekly charge of $39

Missed delivery: a fee of $100

Assembly

Delivery team will carry to your home, unwrap, assemble, clean up.

Return Policy

Return Policy:
Made-to-order items can be returned within 60 days of delivery. Returns will incur a 50% processing fee. Exchanges incur a 25% fee. Shipping is not refundable. Only one return or exchange is allowed per order. Someone will pick up sofa from your home.

Home Trial: None

Warranty

10 years warranty, applicable to the original owner and original delivery address only. Warranty guarantees that the frame and suspension system of its sofas and chairs will be free from manufacturer’s defects for up to 10 years. Includes structural damages, but not damages from use. Will not cover modifications made to the structure by the customer, including installation of third party legs

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