A newer brand doing cool things in the furniture space but not sure enough of the pricetag is flowing into the sofa... Quality is disappointing, expect to pay for the hip experience.
Made In: ★★★☆☆
Sustainability: ★☆☆☆☆
Starting Sofa Price: ★★☆☆☆
See in-person?: ★★☆☆☆
Upholstery: ★★★☆☆
Customization: ★★☆☆☆
Comfort: ★★☆☆☆
Modularity: ★★★★☆
Lead Times: ★★★★☆
Financing: ★★★★☆
Shipping & Delivery: ★★★☆☆
Assembly: ★★★★☆
Return Policy: ★★★☆☆
Home Trial: ☆☆☆☆☆
Warranty: ★★★☆☆
Nice product, attention to detail and they offer the customization elements you’re looking for. All made overseas though so expect to wait a really long time for your order and if something is wrong, expect to wait all over again.
Made In: ★★★☆☆
Sustainability: ★☆☆☆☆
Starting Sofa Price: ★★★★☆
See in-person?: ★★★★★
Upholstery: ★★★★☆
Customization: ★★★★☆
Comfort: ★★★★★
Modularity: ★★★☆☆
Lead Times: ★☆☆☆☆
Financing: ★★★★☆
Shipping & Delivery: ★★★★☆
Assembly: ★★★★★
Return Policy: ★★★★☆
Home Trial: ☆☆☆☆☆
Warranty: ★★★★★
"Burrow products are thoughtfully designed in the USA and manufactured with carefully vetted partners from all over the world – including those in North Carolina, Vietnam, Poland, and India."
"We knew that if we wanted to make a meaningful difference, it wouldn’t be as simple as putting a couch in a box and selling it online. To set a new standard, we had to focus on three fundamental changes: a modular platform, a focus on function and fashion, and an investment in community and experience."
Seating, Storage, Tables, Home Office, Rugs, Accessories
• Fast & free shipping on all orders
• Modular, easy-to-move design
• Durable, premium materials
China, Vietnam
"We couldn’t believe how challenging it was to find a high-quality sofa that’s customizable to fit your style and space. So we created a better way to shop for one.
Our customizable furniture experience puts you in the designer’s seat—not the other way around. And now, we’ve expanded our approach to tables, rugs, and lighting."
Living, Dining, Office, Rugs, Lighting, Decor
• Custom made, not pre-made
• 60-Day Returns
• Oeko-Tex® Certified Fabrics
Wood sourced from responsibly managed forests
Oeko-Tex certified fabric, but no other mention of sustainability efforts or goals.
Pros:
• Moveable Chaise
• Built in USB charger
• Free Swatches
Cons:
• Not many color options
• A lot of assembly
• More of an upright sit, not a deep sofa
Pros:
• Classic and modern silhouettes
• A lot of upholstery types to choose from
• Unique collaborations
• Can choose length of sofa and opt for different sizes of the same style
• Has sleeper sofas
Cons:
• VERY long lead times
• Lots of upholstery types but not many bold colors
• If you decide to return, you will only get 50% of your money back
• No home trial
$1,495
$1,595
Total # of Swatches: 17
# of Upholstery Types: 3 (fabric, leather, velvet. Not all options are available on all sofas)
Material Features:
• Fiber weave is scratch and stain resistant
• Velvet is "durable and easy-to-clean performance velvet"
• Leather is a "beautiful, natural material that develops a unique patina"
2 sofa styles:
Nomad (more classic look): has 3 different arm styles, fabric/velvet/leather options, can choose leg finish & material.
Range (more contemporary): only 4 fabric options and 3 wood finishes
Total # of Swatches: 100+
# of Upholstery Types: 26+
Material Features Available:
• Dog-friendly: Durable and tightly woven to resist snagging. Easy to clean from shedding.
• Cat-friendly: Durable and tightly woven to stand up to sharp claws. Easy to clean fine hairs.
• Kid-friendly: Made with safe materials, easy to clean, and extra durable.
• Performance: Stain-resistant, easy to clean, and built for heavy traffic.
• Oeko-Tex® Certified: Carefully tested to be free of anything harmful.
Overall, a wide variety of color options and not just your typical grays/browns. Nice variety of textures as well.
100+ fabrics, can choose from multiple lengths, depths, and configurations, 20+ leg options, seat cushion styles & fill
Nomad Collection: The cushions are formulated for lasting comfort with our proprietary three-layer foam and fiber architecture, and feature a plush crown for a soft initial sit.
Range Collection: The cushions use a combination of medium-density foam, shredded fill, and fiber wadding to give that immediate sink-in feeling with enduring comfort.
At least 2 options per sofa collection, need to pay more for reversible cushions. Uses down on most sofas by default so need to pay more for down alternative. Review each sofa collection for specifics.
Nomad Collection features the Moveable Chaise: can be attached to any seat: left, right, or in the middle.
Range Collection features a universal modular system: there are countless possible configurations, thanks to standardized connections and sizing. Can add in integrated tables or an attachable ottoman
They have 2 sofa collections that are modular, with storage options. Can buy pieces individually to create your own layout, or buy a set and rearrange as you please, though arms/backs are not removable
• Moveable Chaise
• Sleep Kit (bedding to specifically fit your sofa)
• Lumbar pillows
• Built-in USB charger
• "Sofa in a box"
Add on:
• Sleeper sofas
• Storage seats/ottomans
• Throw pillows
• Extra set of legs
• Buy Now, Decide Later: Order the configuration while you wait for your fabric swatches to arrive. Once your swatches arrive, you have 30 days to select a fabric.
Ships in 4-8 weeks
Standard delivery only, FREE shipping on all orders
Ships in boxes, assembly required
Return Policy:
30 day return policy that incurs a return shipping charge of 10% of what you paid, with original packaging. If you do not have the original packaging, then a 20% fee is incurred. The fee is always capped at $250.
They do offer 1 free exchange, so if you decide the fabric or leg finish etc, isn't right, you can exchange for an item of equal value. There is no return shipping fee for an exchange.
Home Trial: none
1 year warranty that covers defects in materials and workmanship. There are no fees to repair, replace, or return an item that's covered by the warranty. Warranty not transferable: it can't be extended to cover a re-sold item. Defects or damage caused by negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Burrow warranty.
Ships out within 6-7 months.
In-home delivery service: flat rate of $189. Delivery team will carry to your home, unwrap, assemble, clean up.
Quick ship: small selection ready to ship same day and arrive in 2-3 weeks.
Hold: Orders that are required to be held at a local distribution center for more than 14 days incur a weekly charge of $39
Missed delivery: a fee of $100
Delivery team will carry to your home, unwrap, assemble, clean up.
Return Policy:
Made-to-order items can be returned within 60 days of delivery. Returns will incur a 50% processing fee. Exchanges incur a 25% fee. Shipping is not refundable. Only one return or exchange is allowed per order. Someone will pick up sofa from your home.
Home Trial: None
10 years warranty, applicable to the original owner and original delivery address only. Warranty guarantees that the frame and suspension system of its sofas and chairs will be free from manufacturer’s defects for up to 10 years. Includes structural damages, but not damages from use. Will not cover modifications made to the structure by the customer, including installation of third party legs
