Nice product, attention to detail and they offer the customization elements you’re looking for. All made overseas though so expect to wait a really long time for your order and if something is wrong, expect to wait all over again.
Made In: ★★★☆☆
Sustainability: ★☆☆☆☆
Starting Sofa Price: ★★★★☆
See in-person?: ★★★★★
Upholstery: ★★★★☆
Customization: ★★★★☆
Comfort: ★★★★★
Modularity: ★★★☆☆
Lead Times: ★☆☆☆☆
Financing: ★★★★☆
Shipping & Delivery: ★★★★☆
Assembly: ★★★★★
Return Policy: ★★★★☆
Home Trial: ☆☆☆☆☆
Warranty: ★★★★★
Diverse selection that includes all the basic desired styles for a fair price but we’re not sold on their quality.
Made In: ★★★★☆
Sustainability: ★★★☆☆
Starting Sofa Price: ★★☆☆☆
See in-person?: ★★★☆☆
Upholstery: ★★★☆☆
Customization: ★★★☆☆
Comfort: ★★☆☆☆
Modularity: ★★★☆☆
Lead Times: ★★★☆☆
Financing: ★★★★☆
Shipping & Delivery: ★★★★☆
Assembly: ★★★★☆
Return Policy: ★★★★☆
Home Trial: ★★★☆☆
Warranty: ★★★★☆
China, Vietnam
"We couldn’t believe how challenging it was to find a high-quality sofa that’s customizable to fit your style and space. So we created a better way to shop for one.
Our customizable furniture experience puts you in the designer’s seat—not the other way around. And now, we’ve expanded our approach to tables, rugs, and lighting."
Living, Dining, Office, Rugs, Lighting, Decor
• Custom made, not pre-made
• 60-Day Returns
• Oeko-Tex® Certified Fabrics
Mexico
"Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original. Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime."
Living, Dining, Bedroom, Home Office, Decor
• Contactless, flat-rate delivery
• 90-day returns
• Limited lifetime warranty
• Free design services
Oeko-Tex certified fabric, but no other mention of sustainability efforts or goals.
• Kiln dried hardwood: "responsibly-sourced wood"
• For every order placed, a tree is planted
Pros:
• Classic and modern silhouettes
• A lot of upholstery types to choose from
• Unique collaborations
• Can choose length of sofa and opt for different sizes of the same style
• Has sleeper sofas
Cons:
• VERY long lead times
• Lots of upholstery types but not many bold colors
• If you decide to return, you will only get 50% of your money back
• No home trial
Pros:
• Variety of silhouettes
• Plenty of color choices
• Ready to Ship items
• Order now, decide upholstery later
• Compare upholstery tool - side by side view of 2 different fabrics on sofa of choice
• Established company
Cons:
• Quality concerns due to negative reviews online
• Mainly Mid-Century Modern style
• Pricey
$1,595
$1,669
Total # of Swatches: 100+
# of Upholstery Types: 26+
Material Features Available:
• Dog-friendly: Durable and tightly woven to resist snagging. Easy to clean from shedding.
• Cat-friendly: Durable and tightly woven to stand up to sharp claws. Easy to clean fine hairs.
• Kid-friendly: Made with safe materials, easy to clean, and extra durable.
• Performance: Stain-resistant, easy to clean, and built for heavy traffic.
• Oeko-Tex® Certified: Carefully tested to be free of anything harmful.
Overall, a wide variety of color options and not just your typical grays/browns. Nice variety of textures as well.
100+ fabrics, can choose from multiple lengths, depths, and configurations, 20+ leg options, seat cushion styles & fill
Total # of Swatches: 82
# of Upholstery Types: 72 fabrics & 10 leathers
Material Features Available:
• Kid & Pet-Friendly
• Safeguard (only 5)
• Upholstery
• Orientation
• Length
At least 2 options per sofa collection, need to pay more for reversible cushions. Uses down on most sofas by default so need to pay more for down alternative. Review each sofa collection for specifics.
Level of comfort depends on sofa collection. Most of our collections use our seat and back cushions contain 2.0-lb, high-density foam cores wrapped in a softer plush foam. The overall cushioning is both very comfortable and offers excellent support. The high-density cores help the cushions remain strong and durable over time, while the plush outer layer provides the comfort and composition found in high-end upholstered goods. Certain frames offer Trillium, a down alternative, or fiberfill on the back cushions, making them extra soft."
They have 2 sofa collections that are modular, with storage options. Can buy pieces individually to create your own layout, or buy a set and rearrange as you please, though arms/backs are not removable
They have a few modular sofa collections where you can mix and match components to create the configuration you need.
Add on:
• Sleeper sofas
• Storage seats/ottomans
• Throw pillows
• Extra set of legs
• Buy Now, Decide Later: Order the configuration while you wait for your fabric swatches to arrive. Once your swatches arrive, you have 30 days to select a fabric.
• Sleeper sofas
• Outdoor
• Some collections feature removable cushion covers
Ships out within 6-7 months.
In-home delivery service: flat rate of $189. Delivery team will carry to your home, unwrap, assemble, clean up.
Quick ship: small selection ready to ship same day and arrive in 2-3 weeks.
Hold: Orders that are required to be held at a local distribution center for more than 14 days incur a weekly charge of $39
Missed delivery: a fee of $100
Delivery team will carry to your home, unwrap, assemble, clean up.
Return Policy:
Made-to-order items can be returned within 60 days of delivery. Returns will incur a 50% processing fee. Exchanges incur a 25% fee. Shipping is not refundable. Only one return or exchange is allowed per order. Someone will pick up sofa from your home.
Home Trial: None
10 years warranty, applicable to the original owner and original delivery address only. Warranty guarantees that the frame and suspension system of its sofas and chairs will be free from manufacturer’s defects for up to 10 years. Includes structural damages, but not damages from use. Will not cover modifications made to the structure by the customer, including installation of third party legs
5+ weeks. Quick ship options available
• Curbside Delivery: $49
• In-Home Delivery: Price depends on location. Premium white-glove service, pre-scheduled delivery date, team will unpack and deliver item to room of choice
• Delayed Shipping: Can delay production and have it shipped when you are ready.
Just screw on legs
Return Policy:
You have 90 days after delivery date to return an item in its original packaging. You must pay for return shipping. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for the item(s) and any taxes due to be refunded in accordance with state law. There will also be a 10% restocking fee.
You are allowed 1 free exchange, up to 90 days after delivery. The exchange can be a product that is either the same product type, or a higher priced item.
Home Trial: none
Every Joybird-manufactured product is covered under a limited lifetime warranty. This type of coverage applies to all of the foundational elements of your furniture: wood frames, springs, joints, bases, legs, and hardware, which are integral to the life of your product. We promise to pay standard rates for repair if needed or to provide an alternative solution should the issue be unable to be repaired.
One-Year Limited Warranty coverage applies to any manufacturer’s defects or shipping damage to our legs, fabrics, leathers, foams, seams, tufting, mattresses, wood stains, and finishes. If a repair is needed, we will pay standard rates for repair, or provide an alternative solution should the item be unable to be repaired.
